Positive feedback from patients too

People say you only get feedback when things don’t work or when something goes wrong. How true that is when you think about patients and their treatment.  Wouldn’t it be wonderful to have some  conversation from those for whom you have successfully got to the root of their problem and Continue reading Positive feedback from patients too

Positive feedback is vital

We all thrive on positive feedback. We need lots of positive ‘strokes.’  When someone says  as in ‘Alice in Wonderland’, Alice is asked to recite ‘You are old, Father William.’ which she duly does and is then told by the caterpillar: ‘That was wrong from beginning to end…..’  he undermined Continue reading Positive feedback is vital